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I'm starting a new page that I will add to as I help others with real life computer problems.  My first question will deal with installing a router also called firewall.  I recently advised at least four people to get a router and install it between their cable or DSL modem and their computer.  

I recommend the Linksys router model # BEFSR41.  This is called a 4 port router click here to see what this router looks like and how easy it is to install it yourself.

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Question:  I bought a new laptop in January '06.  I was using dial up service by Juno. During that time I was setup pretty well.  I was satisfied that everything I used was in good working order.  Including my all in one printer.  I even faxed a couple of times.

This month I switched from a dial up service to DSL with Verizon.  Now my modem is outside the laptop and I am no longer hooked up to my internal modem. Consequently I cannot fax now.  I have tried to go into the fax console to change or add the DSL modem.  The software will not allow a change of any kind.

I have tried tech service that came with the purchase.  They will charge me $35 dollars for any meaningful dialogue at this time. I cannot afford that kind of expense.  I am retired living on a fixed income.

I was wondering if you could advise me on how I might fix my fax problem.
Jim
    Click here for Jim's Answer  

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Question:  I need to figure out why all of a sudden my computer can't find my printer.  Let me know if you can help.    Click here for Answer

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